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Shipping

The cost for each shipment is calculated baàssaèed on the country your order has to be shipped to. During the checkout process the shipping costs will be automatically added to your order total.

Sàpopa grants FREE SHIPPING ON ORDERS ABOVE €300.

Shipping cost by area for orders below €300:

—  ITALY 10€
—  EUROPE 20€
—  AMERICA 30€
—  ASIA 45€

Orders are shipped from Italy on working days (Monday – Friday from 9:00 a.m.– 6:00 p.m. CET). Orders placed Friday evening, Saturday, and Sunday will be processed on Monday.

For shipping outside EU, the final checkout price is exempt from VAT (Value Added Tax) and include shipping and import fees.

Eventual additional local taxes not related to custom import, such as State Tax or Use Tax, are not included and are the customer's responsibility.

To receive assistance please contact: sales@sapopa.com

 

Returns

If for any reason you are not satisfied with an order, the item(s) can be returned within 14 days of the merchandise's delivery date.

To receive assistance and instructions about returns, please write an e-mail to sales@sapopa.com, specifying the number of the Purchase Order and the Order Confirmation together with the relevant data and the intention to exercise the right of return.

Sàpopa will send back instructions for your return. Please note that the cost of return is at customer's charge.

The Products must be returned flawless in its original packaging, complete in all their parts (including packaging and any documentation and accessories) and the annexed tax records.